What to Look for in a Veeam Cloud Connect Provider

January 9th, 2023

For businesses, the biggest vulnerabilities during the global pandemic were disruptions to normal operations. Owners and managers had to quickly adapt to keep their teams online and maintain regular business, which gave major exposure to the benefits of cloud computing.

Now, businesses are looking to further evolve with increased resilience of their data availability. Disaster-Recovery-as-a-Service (DRaaS) and Backup-as-a-Service (BaaS) are becoming more widespread, and Cloud Service Providers are truly changing the game.

When trusting your valuable backups with cloud service providers, you need to be sure that your data is secure, incorruptible, and highly available. The best way to manage off-site backups is Veeam Cloud Connect, without question. To get the most out of your data protection strategy, you need to find a Cloud Connect Provider – and not all service providers give you the same level of care. So, how do you know which to choose? 

Key Features of a Veeam Cloud Connect Provider

If you think of your data as a precious package that you need to get from your business to a safe, off-site location (Veeam backup cloud repository), then the Cloud Connect is the transportation that gets it there. No matter how securely you package your data, the vehicle you use for transport needs to have safety and security measures in place as well.

Given the importance of your data backups, it’s also essential that your service provider shows high levels of integrity, reliability, and trustworthiness. Stress levels are high when disaster strikes, and your Cloud Connect Provider is going to be the one by your side if everything has gone upside-down. With that in mind, here are some key features to look for in your Veeam Cloud Connect Backup Provider:

  • A solution that fits your needs. If your provider says a one-size-fits-all solution is what they offer, you’re probably paying for services you don’t need. A good provider will work with you to find out what kind of solution fits your business, and then only charge you for services you actually use.
  • Excellent customer support.It almost goes without saying, but we’ll say it anyway. When you call the support line, are you reaching a local expert who is familiar with your account? Or are you wasting valuable time being put on hold while you get transferred to “the right department” for the third time? You want to know what kind of tech support you’ll receive long before you agree to do business with anyone who manages your data backups.
  • Proximity. One great thing about the cloud is that it can be accessed from anywhere, on any device with an internet connection. But when it comes to your data backups, proximity makes a difference. Data availability is faster when the datacenter is in the same area as your business.
  • End-to-end encryption.When using Veeam Cloud Connect backup, how does your provider ensure that data is secure en route? End-to-end data encryption capabilities mean your data is secured before it leaves the premises and remains safe throughout the process.
  • Multiple cloud repository locations. The best data backups are in multiple locations, so if your provider can show multiple cloud repository resources you can be assured that your data will always be available. For example, Virtual Systems’ infrastructure includes both cloud repositories for backup and archive – and replication resources for disaster recovery.
  • Backup monitoring. The Veeam backup replication and restore process should be easy for you, but your provider needs to do their due This means communicating with you directly if you have failed jobs to determine the reason and find a solution.
  • Hot standby active disaster recovery. In the event of a disaster, your data and your service provider should both be highly available. Veeam Cloud Connect makes disaster recovery tasks easy and straightforward. But if you have any questions, they are almost certainly going to be urgent, so you need a partner you know will be there for you.
  • The ability to explain everything in terms you understand. We get it, IT lingo can sound like a foreign language. But when it comes to backup and recovery, you’ll want to have an in-depth understanding of what the process is and what expectations you should have. A good service provider won’t try to confuse you with jargon. Instead, they will work with you to ensure you are empowered to understand how and why your data is safe and retrievable.

It’s important to thoroughly vet your candidates for a Veeam Cloud Connect Provider. You don’t want to wait until you are actively trying to pull data from backups to find out that your service provider is sub-par, because then you would truly experience a disaster.

RELATED: Veeam Backup and Recovery Can Help You Rebound from Cyberattacks Fast 

Get Confidence in Error-Free, Immutable, Off-Site Data Backups With Virtual Systems

At Virtual Systems, your uptime is our reputation. We invest in spending time with you, so you can be confident that you’re making the best decisions for your business continuity goals. A cloud backup solution may seem like a big step, but in our experience the cloud is safer, more secure, and faster than traditional backups.

Veeam Cloud Connect backup is simple to set up and use. And with Virtual Systems as your provider, not only is your data safe and secure, but you can for your business. As a cloud connect partner, we ensure that your data is fully encrypted to keep it safe from ransomware or malware. We also provide immutable backups, so your data can’t be maliciously altered, deleted, or encrypted

With Veeam Cloud Connect replication, you have immediate failover to a virtual machine if needed. For lesser-priority recovery, Veeam backup servers are deployed to restore backups from your provider’s cloud repository.

Virtual Systems can walk you through failover testing so you’re ready for anything. And we are always right here for you to help deploy whatever resources you need. Our tech support will be familiar with your tech stack and can give you top-shelf service, no need to send you through a mystery phone tree.

RELATED: Talk Nerdy to Me: Veeam Licensing [Video] 

Put Virtual Systems to the Test!

With Virtual Systems as your Veeam Cloud Connect backup provider, you are assured that your data protection is our top priority. Our cloud repositories are built to align to the NIST security framework, providing HIPPA, PCI and SOC Type 2 compliance.

See for yourself what makes us different. Contact Virtual Systems today and talk to an expert about how Veeam backup can provide you with better resilience and business continuity.

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